An ordinance signed last month will allow Shenango Township police to respond to 911 calls in South New Castle Borough.
However, that agreement has yet to be implemented.
In a notice posted Saturday on the Shenango police department's Facebook page, Sgt. and Officer in Charge Darrin Cwynar noted that borough residents have been complaining about the township's lack of response to calls from the borough.
"To clear up any confusion, Shenango Township Police have NOT begun providing police services to South New Castle Boro yet," Cwynar wrote. "Intergovernmental agreements have been signed, but that did not mean coverage started immediately. There are many other components to this happening, beyond agreements being signed.
"Shenango Township will send out a press release when our coverage begins. Until then, the Pennsylvania State Police will still be providing police coverage to the Boro. In accordance with state law, Shenango Township police will not respond to any calls for service in the Boro, unless requested by the current primary jurisdictional department, the Pennsylvania State Police. We expect to begin coverage in the Boro in the upcoming weeks."