New Castle News

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June 1, 2012

InfoCision to open call center, expand staff

NEW CASTLE — InfoCision Management Corporation plans to add another 30 employees to its staff.

The company has announced the recent opening of a fourth call center that solely handles calls for InfoCision client Guthy-Renker.

The announcement came at a celebration yesterday where local leaders, employees and community members had gathered to mark InfoCision’s successful 10 years in New Castle.

In business since 1982, InfoCision is the nation’s second-largest privately held teleservices company, providing direct marketing solutions for Fortune 100 companies and nonprofit organizations.

Founded in Akron, Ohio, the first New Castle branch opened in 2002 in the former home of Troutman’s Dry Goods in downtown. It currently employs 325.

New Castle Mayor Anthony Mastrangelo, State Rep. Chris Sainato and Lawrence County Commissioner Dan Vogler each addressed a group of about 50 people at the gathering. They congratulated InfoCision for its success and thanked the company for its long-standing commitment to the community.

InfoCision Chief of Staff Steve Brubaker recognized 16 employees who started with the company in its first year, presenting them with certificates of appreciation.

“It’s hard to believe we’ve been in New Castle for 10 years, but they have been 10 years of great growth and success,” Brubaker said. “I really want to thank our employees, who have been the catalyst for that success, and the community, which has always been so gracious to us. Our New Castle location has always produced outstanding work for our clients and we expect that to continue for years to come.”

With this growth, InfoCision is also looking to add another 30 employees immediately.

Jobs available are in customer care and service, which center largely on telephone work. InfoCision is looking for candidates with strong communication skills and interaction with the public and individuals who can represent the company well, according to Brubaker.

“We want to create jobs in the region, in this area,” Brubaker said. “We want to extend these opportunities to others in the community.”

To fill the positions, InfoCision will host open interviews from 10 a.m. to 3 p.m. on Wednesday. Applicants are encouraged to stop in and be interviewed without an appointment. Interviews also may be scheduled in advance by visitingjobs.infocision.com or by calling 1 (888) 462-7298, extension 30.

(Email: rstanek@ncnewsonline.com)

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